Privacy Policy

Last updated: September 2025

Honey Bee Mercantile (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you visit or make a purchase from this website.

Information We Collect

You may choose to provide personal information, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed by our payment providers)

We also collect certain technical data automatically to help operate and improve the site, such as:

  • Your IP address
  • Browser, device, and network information
  • Pages viewed, links clicked, searches, scroll depth, and timestamps
  • Referring pages (what brought you to our site)

When you place an order, we collect the information necessary to process, fulfill, and ship your purchase (e.g., contact details, shipping address, order details).

How We Collect Information

  • Directly from you when you fill out forms, make a purchase, or contact us.
  • Automatically via cookies, pixels, and similar technologies when you browse the site.
  • At checkout, address auto-complete tools (e.g., Google Places) may be used to streamline your shipping/billing entry.

How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our website and services
  • Process orders, payments, shipping, and customer support
  • Communicate with you about orders, updates, promotions, and offers
  • Maintain site security, prevent fraud, and comply with legal obligations
  • Analyze site performance and user experience

From time to time, we may present offers or promotions from partners/affiliates. If an affiliate link is used, we may earn a commission at no additional cost to you.

Website Hosting & Service Providers

Our store is hosted on Shopify, which provides us with the online e-commerce platform. In order to operate our website and fulfill orders, we may share necessary personal information with Shopify and other service providers (such as payment processors, shipping carriers, and analytics tools) strictly for the purposes described in this policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping session active
  • Remember preferences
  • Analyze site traffic and performance

You can control cookies through your browser settings. Disabling cookies may limit some site features.

Blog Comments & “Likes” (If Enabled)

If commenting or “like” features are enabled:

  • Comments may display your name (as provided).
  • Your email may be used to notify you of replies (if you opt in).
  • “Likes” may use device, browser, and IP information to help prevent duplicate actions.

Third-Party Links

Our site may contain links to third-party websites. Once you leave our site, their policies govern your use. We are not responsible for the privacy practices or content of those third-party sites.

Fonts & Embedded Content

To properly display our site, third-party font providers (e.g., Google Fonts, Adobe Fonts) and embedded services may receive limited information such as:

  • Your IP address
  • Browser/device details
  • The page being requested

Children’s Privacy

We are deeply committed to protecting the privacy of children. For the purposes of this policy, a “child” is defined as any individual under the age of 13. Our practices comply with the Children’s Online Privacy Protection Act (COPPA).

The information, products, and content provided through this website are intended for individuals 18 years of age or older. This site is not designed for, and should not be used by, children under the age of 13.

We do not knowingly collect, use, or disclose personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will take immediate steps to delete such information from our records.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy (including legal, accounting, or reporting requirements).

Your Choices

  • Email preferences: You can unsubscribe from marketing emails using the link in any email, or contact us to update your preferences.
  • Access/Update/Delete: You may request access to, correction of, or deletion of your personal information subject to applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. Material changes will be posted on this page.

Dispute Resolution

If you have concerns or questions regarding your privacy, please contact us first. We’ll work in good faith to resolve issues promptly and transparently.

We reserve the right to update and modify this dispute resolution process as necessary to ensure its effectiveness. Any changes will be communicated through an updated version of this Privacy Policy or by other appropriate means.

Contact Information

Honey Bee Mercantile
📧 info@honeybeemercantile.com